Ann Rockley and Steve Manning speaking at STC’s 55th Annual Conference
Posted on May 5, 2008 by moreinfo
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Ann Rockley and Steve Manning will be speaking at the STC’s 55th Annual Conference on June 1-4, 2008 in Philadelphia, PA.
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Second Life - Use the metaphor to your advantage
Posted on April 29, 2008 by Charles Cooper
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Before I leave Second Life for a while, I thought I’d give the good people at WWF a few pointers for their Second Life island.
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Put it in Second Life – or how to hide information
Posted on April 21, 2008 by Charles Cooper
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In a previous entry, I promised that I’d discuss methods of helping your users to find information, but I just had to take this little detour to show how choosing the wrong technology to display your information just hides it.
Yes, I’m talking about Second Life.
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Ann Rockley speaking at DocTrain West 2008 Conference
Posted on April 21, 2008 by moreinfo
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Ann Rockley will be speaking at the DocTrain West 2008 Conference on May 6-9, 2008 in Vancouver, BC.
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Second Life - Oh look! A Customer!
Posted on April 18, 2008 by Charles Cooper
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If your company is involved in Second Life, is there a way to get something out of it?
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Change Blindness - “you see, but you do not observe”
Posted on April 7, 2008 by Charles Cooper
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In a recent article in the NYTimes , Natalie Angier discussed the issue of ‘change blindness’ - our inability to notice changes in a complex visual field - even if we’re paying attention.
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Charles Cooper speaking at X-Pubs 2008 in London
Posted on March 31, 2008 by Charles Cooper
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Charles will will be presenting one session and one workshop at the X-Pubs Conference on June 22-24, 2008 - London, United Kingdom:
How to Master Taxonomy and Information Architecture (Session)
What’s so important about Taxonomy and Information Architecture?
You wouldn’t build a bridge or a house without a plan, why would you build your document set or website without one? The combination of a well thought out IA and a good Taxonomy structure forms the core of a plan that enables you to meet your users needs. It defines how your users will find the information they’re looking for in the information you provide them and helps you to keep it up to date and accurate.
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Think like a User
Posted on March 28, 2008 by Charles Cooper
Filed Under Best Practices, User Interface | 1 Comment
Although we attempt to think about users as we create information, too often we end up forgetting about them as we put that information together in the form of some type of document.
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Webinar: Back by Popular Demand! X-Pubs and Ann Rockley present on Customer Centric Content Management
Posted on March 27, 2008 by moreinfo
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Ann Rockley will be presenting the webinar “Customer Centric Content Management”, Thursday Apr 3 at 10:00am ET.
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Webinar: X-Pubs and Ann Rockley present on Customer Centric Content Management
Posted on March 12, 2008 by moreinfo
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Ann Rockley will be presenting the webinar “Customer Centric Content Management”, Tuesday Mar 25 at 10:00am ET.
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Managing Enterprise Content: A Unified Content Strategy
"This book is destined to become the industry standard for implementing content management" Judith L. Glick-Smith, Amazon reviewer
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About
The Rockley Group is a content management consultancy with an international reputation for developing effective customer-centric content management strategies.
This blog focuses on content component management; the tools and technology, best practices, structured content, and information architecture.