New eBook readers
Posted on May 25, 2011 by Charles Cooper
Filed Under eBooks | Leave a Comment
This week two new eBook readers were unleashed on the world. Kobo, which is available worldwide released the Touch, and Barnes & Noble released a new version of the Nook, which like all their readers/tablets are available only in the US.
iFlow eBook Reader for iOS is going away
Posted on May 13, 2011 by Charles Cooper
Filed Under eBooks, Of Interest | Leave a Comment
BeamItDown was one of the early adopters of the iOS platform as a reading space. Their iFlow product had some neat features, notably the ability to “flow” the text as you were reading it, rather than you having to “flip pages” as you progressed through the book.
Read more
Webinar – The Dynamic Document: Save Time; Achieve Communication Goals
Posted on May 2, 2011 by Charles Cooper
Filed Under Best Practices, Dynamic publishing, Events | Leave a Comment
Wednesday, May 4th, 2:00 – 3:00 PM Eastern Time — Register for this webinar today.
Speaker: Ann Rockley
The average knowledge worker spends 80% of her day just searching for the business documents and content she needs to do her job. When she can’t find it, she creates it from scratch. Wouldn’t her life be more efficient if she could find and reuse blocks of content to build documents on demand?
“File Save As” eBook is not acceptable
Posted on March 31, 2011 by Ann Rockley
Filed Under Best Practices, eBooks, Information Architecture | Leave a Comment
We all know that there is a big rush to get print books out as eBooks, but there is no excuse for simply converting a print book to an eBook without looking at it to see how well it worked and more importantly designing it for an eBook to begin with. Read more
I love QR Codes
Posted on March 3, 2011 by Charles Cooper
Filed Under Best Practices, User Interface, Web 2.0 | Leave a Comment
I love QR Codes.

I love when companies use them to help customers.
As I mentioned in my LavaCon talk last year, I love them for their simple and efficient method of bridging the real and online worlds. With a simple click of a camera phone, you can be taken to a website, load an app, enter an address… a myriad of things. But if you’re going to use them, you have to consider the entire chain of events. Don’t use it as a simple link mechanism without considering the consequences. Read more
Webinar – Creating a Content Strategy for Support Centers
Posted on February 28, 2011 by Charles Cooper
Filed Under Best Practices, Events | Leave a Comment
Friday, March 25, 2011
Join Ann Rockley and Scott Abel (The Content Wrangler) for a lively discussion about the need for a content strategy when setting up a customer support center.
You’ll learn what a content strategy is, why support centers need one, and how to get started. You’ll discover how adopting a content strategy can improve customer service, reduce expenses and even help your organization earn revenue. You’ll also hear how the absence of a content strategy can negatively impact support groups. Real world examples will be discussed.
Attendees will be entered into a drawing to receive a free ticket (valued at $1,000) to Intelligent Content 2012 conference in Palm Springs, CA
Friday, March 25, 2011
1:00 PM – 2:00 PM EDT
10:00 AM – 11:00 AM PDT
Presented in conjunction with MindTouch.
To register for the webinar, click here.
Webinar – Developing a DITA-based content strategy for reuse
Posted on January 12, 2011 by Charles Cooper
Filed Under Best Practices, Events, Talk DITA to me | 2 Comments
Presented in conjunction with Data Conversion Laboratory .
Join Ann Rockley as she discusses DITA and topic based reuse.
Reuse is one of the key features of DITA and many companies have developed their business case for content management on the savings that they expect from reuse. However, few companies actually plan for reuse. Read more
Intelligent Content 2011 – New Year’s Special
Posted on January 4, 2011 by Charles Cooper
Filed Under Intelligent Content | 1 Comment
There are just over six weeks to go until Intelligent Content 2011!
Our Early Bird Special has expired, but for January we’re offering a New Year’s Special.
Intelligent Content 2011 – Early Bird Registration Ends December 15th
Posted on December 10, 2010 by Charles Cooper
Filed Under Uncategorized | Leave a Comment
Just a quick reminder that the Early Bird Special for this year’s Intelligent Content Conference is coming up.
Until December 15th pay only $995 for all three days of the conference (both pre-conference workshops and the conference itself). That’s a $100 reduction from the regular price.
Registration for Intelligent Content 2011 is open
Posted on November 23, 2010 by Charles Cooper
Filed Under Intelligent Content | 1 Comment
The registration for Intelligent Content 2011 is open. We’ve got five pre-conference workshops, 20 speakers and our soon-to-be famous X-Fest on tap.
It’s three full days of learning, exploration and networking all focused on new ways of getting our content to the people we want to experience it.
keep looking »
