In this Issue:
Tony Byrne Talks Technology
Best Practices for Selecting a CMS
Impact of Technology on Information Architecture
XBRL (eXtensible Business Reporting Language)
Technology's Impact on its Users
Building a Business Case for Content Management
Developing an Intranet Content Management Strategy
Get access to archived copies and information from The Rockley Report.
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Volume 1 |
Issue 3 |
September 2004 |
Guest Contributors
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Tony Byrne
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Tony Byrne Talks Technology
CMSWatch
tbyrne@cmswatch.com
Tony Byrne is Founder and Editor of CMS Watch (www.cmswatch.com) and principal author of The CMS Report. Tony Byrne has established himself as a leader in understanding content management technologies and their role. CMSWatch.com, was founded by Byrne in July 2001, and provides an independent source of information, trends, opinion, and analysis about Web Content Management (WCM) solutions.
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Steve Huffman
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Building a Business Case for Content Management
Medtronic Core Neurological
stephen.huffman@medtronic.com
Steve Huffman is the Content Management Project Manager for Medtronic Core Neurological Technical Communications in Minneapolis, MN. Steve initiated the content management effort for Technical Communications, and is currently overseeing system implementation. He has 18 years of technical communications experience, and has initiated and managed automation efforts for publication groups in the corporate, education, government, and non-profit sectors. Steve is a member of STC.
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Janice Jones
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Building a Business Case for Content Management
Medtronic Core Neurological
janice.annjones@medtronic.com
Janice Jones is Manager of Medtronic Core Neurological Technical Communications in Minneapolis, MN. In her current position at Medtronic, Janice sponsored a major content management system initiative for her department and secured multi-year funding and resources for project implementation. She has 16 years experience in the medical device industry and the creation and publication of FDA regulated product labeling. Janice is a senior member of STC.
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Diane Mueller-Klingspor
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XBRL (eXtensible Business Reporting Language)
BusinessObjects
Diane.Mueller@businessobjects.com
Diane Mueller-Klingspor is currently heading up the XML and XBRL efforts at BusinessObjects. In the past, she's filled roles as director of research, VP of new products, and VP of professional services for companies like BlastRadius, MakeTechnologies, and ACL Services.
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James Robertson
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Best Practices for Selecting a CMS
Step Two Designs
jamesr@steptwo.com.au
James Robertson is the managing director of Step Two Designs, a vendor-neutral content management consultancy located in Australia. James has helped many organizations to select a CMS, and is the author of the Content Management Requirements Toolkit.
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Tim Wilkes and Kelly McCurry
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Developing an Intranet Content Management Strategy
ScratchCat Communication Consulting ScratchCat Communication Consulting
wilkt@scratchcat.ca
mccurk@scratchcat.ca
Tim Wilkes and Kelly McCurry are technical writers, information architects, teachers, and webmasters with more than 25 years of experience helping businesses plan and develop content and content management strategies. They own Scratchcat Communication Consulting, a Regina-based business that offers a range of strategic communication consulting and structured writing services.
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Rockley Contributors
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Pamela Kostur
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Technology's Impact on its Users
kostur@rockley.com
Pamela Kostur is a Principal for The Rockley Group, specializing in
information analysis, information modeling, and structured writing to support
a unified content strategy. Pamela has been working in the technical communication
field for over 18 years and during that time has completed many projects and
presented papers at numerous conferences on topics including iterative usability,
miscommunication, structured writing, editorial “magic”, building
and managing intranets, creating usable online documentation, unified strategies
for web-based learning, information modeling and analysis. Pamela is a co-author
of Managing Enterprise Content: A Unified Content Strategy with
Ann Rockley and Steve Manning.
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Steve Manning
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XBRL (eXtensible Business Reporting Language)
manning@rockley.com
Steve Manning is a Principal with The Rockley Group and has over 16
years experience in the documentation field. He is a skilled developer of
online documentation (WinHelp, HTML Help, Web sites, XML, and Lotus Notes)
and has created single source production methodologies using key online tools.
Steve has extensive experience in project management and has managed a number
of multiple media, single source projects. Steve teaches “An Introduction to XML” and "Enterprise Content
Management" at the University of Toronto, and is a frequent speaker at conferences
(ASIS, AUGI, STC, ACM SIGDOC, DIA) on the subject of XML and Content Management. Steve is a co-author of Managing Enterprise Content: A Unified Content Strategy with Ann Rockley and Pamela Kostur.
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Ann Rockley
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Impact of Technology on Information Architecture
rockley@rockley.com
Ann Rockley is an internationally recognized expert in enterprise content management.
Ann established The Rockley Group to assist organizations in adopting
content management, unified content strategies, and information architecture
for content management. Ann has been instrumental in establishing the
field of online documentation, single sourcing (content reuse), enterprise
content management, and information architecture of content management. She
is a frequent contributor to trade and industry publications and a featured
speaker at numerous conferences in North America and Europe. Ann is the
author of Managing Enterprise Content: A Unified Content Strategy with
TRG Senior Consultants Pamela Kostur and Steve Manning.
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