In the March-April 2019 issue of STC Intercom magazine, you’ll find our article about effective Change Management. We explain the risks of focusing to closely on the technology and the content, and forgetting about communicating the changes to the people affected. We offer tips about who to engage, and when to engage them in the […]
Events
Society for Techical Communications Content Strategy & Experience Experts Panel
April 15th, 10am PDT Join moderator Rahel Anne Bailey and her panel of experts (Ann Rockley, Jeff MacIntyre, and Heinz Wittenbrink) as they discuss the breadth of content strategy as it applies across functional areas, operations and design, and skillsets for practitioners. Panelist will discuss marketing and tech comm strategy similarities and differences, content operations […]
Adobe DITA World 2018
Mixed Marriages – Adobe FrameMaker and InDesign together in Technical Communications Thursday, October 11 at 3-4 Eastern time In a perfect world all departments would work together harmoniously, everyone would get along and our content would flow from ideation to publication in a seamless manner. But in the real world we often find ourselves using […]
tcworld India 2018: Bangalore, India – March 8-9, 2018
Content Strategy In An Augmented Reality World The world of content creation has come a long way in a short time. It’s only taken a few years to switch from paper to smartphones. We’re beginning to see a world where we don’t have to view information on a handheld tablet, phone or watch. Augmented Reality […]
[Webinar] – Augmented Reality in Technical Communications – October 31st
We’ve come a long way from dealing with traditional paper (and paper online, i.e. PDF) documents. It’s often still needed in many cases, but in others, traditional documents are more of a hindrance than a help. To solve that problem, more companies are stepping into the word of Augmented Reality and you can as well! […]
[Webinar] – Structured Content: Today’s Best Practice – November 16th
Structured content is fast becoming today’s best practice. With the proliferation of channels and devices, we can no longer create ad hoc content and re-craft it over and over again. Structured content is content that follows a pattern, making it easy for authors to create and computers to process. It saves time, improves quality, and […]
IDW Virtual Summit: Webinar Series – March 9, 2017
We have to stop denying The Importance of Governance in Regulated Content. Governance is not a ‘four letter word’, but in many organizations is often regarded as such. It’s viewed as restrictive reducing the ability of the content creator be creative. It’s seen as slowing down the creative process and introducing unnecessary roadblocks to producing […]
IDW Virtual Summit: Webinar Series – March 9, 2017
It’s time to start Addressing the Challenges of Harmonization in Medical Device Content. Harmonization of medical device content involves reusing existing content within and across product families. The concept of reuse is fairly straight forward; but not in a regulated environment. Content is approved for a particular device; you can’t just change the content as […]
Intelligent Content Conference: Las Vegas – March 28-30, 2017
Playing well with others: using workflow and approval processes to smooth communications and content flow in your organization. We’re all communicators, and we get it – silos are bad and communication is good. So how come it’s so hard? Is there a way we can use the tools/techniques/process that our businesses require us to do […]
Information Development World: San Francisco – May 15-17, 2017
Learning and Looking Forward: The Path Ahead Information Development World is always a great conference; a place to network, a place to teach, a place to learn. But now that we’ve done that, where do we go from here? Let’s take a look at some of those hot button topics, questions and learnings and identify […]