Praise for the Post Office

Posted on May 14, 2010
Category Musings | Leave a Comment

It’s not something you hear too often, but I’m really impressed with the postal service.

I received a parcel at the office. It was from the US and of course, we’re here in Canada. OK, not that impressive, you’re thinking. I get parcels at the office all the time – even international ones.

Yes, so do I, but in this case the address was wrong. Not just slightly wrong, totally wrong.

How many things can go wrong on a business parcel?

  1. Company Name
  2. Addressee Name
  3. Address
  4. Box/Suite Number
  5. City
  6. Country
  7. Postal/Zip Code

Seven items. And all of them were wrong.

Yet I still got the parcel. Shipped from the US to Canada and it arrived in just 3 days.

Kudos to both the people and systems at the USPS and Canada Post!

Comments

Leave a Reply

You must be logged in to post a comment.

Find It


Subscribe to The Rockley Blog

    Follow Ann on Twitter

    Follow Ann Rockley on Twitter

  • Of Interest

    New books in the 101 Series

    Following on the heels of the successful DITA 101: Fundamentals of DITA for Authors and Managers, we're working on three new titles.

    Steve Manning is writing Publishing DITA 101, Charles Cooper is writing Metadata 101 and Scott Able is writing Social Networking 101.

    Each of these will be an easy to read, yet focused introduction to their own topic areas.

    For more information, click here!

     

    DITA 101
    DITA 101 - Click for more info

    If you're in the process of implementing DITA, expect to do so in the future, or just want to learn more about it without having to wade through technical specifications, this is the book for you.

    DITA 101 is designed for authors and managers. We've taken our years' of experience helping organizations to move to DITA and training our clients in creating DITA content and distilled it into an easy to read and understand format. Combined with our expertise in developing effective reuse strategies and adopting content management, this book covers everything you need to know to understand DITA from an authors or managers viewpoint.

    Now available in hardcopy at at Amazon.com. Click here to order.

    Available in hardcopy and PDF format at Lulu.com. Click here to order.

    Not sure? Want a peek inside? To get a copy of Chapter 3, Reuse: Today's best practice, click here.

     

     

    Managing Enterprise Content: A Unified Content Strategy

    "This book is destined to become the industry standard for implementing content management"
    Judith L. Glick-Smith, Amazon reviewer

    Buy it...

    For more information see the book website.

  • About

    The Rockley Group is a content management consultancy with an international reputation for developing effective customer-centric content management strategies.

    This blog focuses on content component management; the tools and technology, best practices, structured content, information architecture, customer centric design and the user experience.

    The entries are written by the Rockley Group consultants and invited guest bloggers.

  • Admin