Introduces Radical New Payment Plan came into being because the founders felt there was a strong need for a low-cost, yet fully functional XML-based content component management system; in other words, a SaaS (Software as a Service) product. Now they have introduced a radical new payment plan, Pay-Per-Minute™ to provide further cost savings to companies.

You pay by the minute for cell phones, parking, and long-distance but not for content management, or any other software product for that matter. Customers can buy a block of minutes for use for the company. All minutes are shared. This means there is no limit to the number of users that can use the system, only time. This can be great, often companies have to be very frugal with access to the system because they simply cannot afford the seat costs. Of course, you’re still going to have to be frugal with the system, but it means you are going to have to be more efficient of when you use the system, how you use the system, and for how long.

Very few organizations know how long they perform a task. We know, one of the hardest thing for us to do is to help an organization collect numbers (e.g., how long things really take) to develop a realistic ROI for the implementation of a content management strategy and associated technology. We track time, we’re consultants, and we have to, but most companies do not.

We anticipate a paradigm shift for users using the system in this way. Users will have to:

  • Be clear in their task before using the system
  • Have all their associated materials at hand so they can be efficient
  • Not stay logged on when they are multi-tasking with other things

This could be a good thing. Multi-tasking is seen by some researchers as being less efficient then focusing on a single task at a time. Regardless, companies could get a lot more productive, and small companies in particular, could see immediate benefits.

It should be noted that will continue to offer the traditional payment plan for those not interested in per minute payment.

We’ll be watching the outcome of this announcement, not just from a product competitive perspective, but also from a change management perspective.

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